Skip to content
Connect with an Expert

Terms and Conditions

 

Terms and Conditions of Freshquote LLC

Welcome to Freshquote LLC. By using our services, you agree to the following terms and conditions. Please read them carefully.

  1. About Freshquote LLC

Freshquote LLC is a personal insurance lines specialist marketing firm that connects consumers with licensed insurance agents across the United States. Our role is to match you with qualified insurance agents who can assist you in finding personal insurance products such as auto, home, and life insurance.

  1. Services Provided

Freshquote LLC does not sell insurance products directly. Instead, we facilitate connections between consumers and licensed insurance agents. These agents are responsible for providing you with detailed information regarding insurance policies and options.

  1. Consent to Communication

By submitting your information through Freshquote LLC’s website or any affiliated platforms, you are expressly consenting to receive communications from Freshquote LLC and licensed insurance agents via phone, text (SMS/MMS), and email. This communication is intended to provide you with information about insurance products, services, and quotes.

  • Text Messaging Consent: By providing your phone number, you agree to receive automated marketing text messages and calls from Freshquote LLC or the licensed insurance agents we connect you with. Message and data rates may apply. You can opt-out at any time by replying "STOP" to any message or by contacting us directly.
  • Email Consent: By providing your email address, you agree to receive marketing and informational emails from Freshquote LLC and licensed insurance agents. You may unsubscribe from these emails at any time by following the opt-out instructions provided in each email.
  • Revoking Consent: You may withdraw your consent to be contacted via phone, text, or email at any time by contacting Freshquote LLC directly or by using the opt-out mechanisms described above.
  1. Third-Party Agents

Freshquote LLC connects you with third-party licensed insurance agents who operate independently of Freshquote LLC. While we strive to ensure that all agents in our network are qualified and licensed, Freshquote LLC is not responsible for the actions, services, or advice provided by these agents.

  1. Privacy Policy

Freshquote LLC respects your privacy. Any personal information you provide will be used solely for the purpose of matching you with licensed insurance agents and will not be sold or shared with third parties, except as necessary to provide our services. Please refer to our Privacy Policy for more details.

  1. No Guarantee of Insurance Coverage or Rates

Freshquote LLC makes no guarantee that you will be offered insurance coverage, specific rates, or terms from any agent or carrier. Insurance offers and quotes are subject to the terms and conditions of the individual insurance carrier and agent.

  1. Limitation of Liability

Freshquote LLC is not liable for any damages or losses arising from your interactions with licensed insurance agents, including but not limited to decisions you make based on their advice or information.

  1. Changes to Terms and Conditions

Freshquote LLC reserves the right to update these terms and conditions at any time. Any changes will be posted on this page with an updated effective date.

  1. Contact Information

If you have any questions regarding these terms and conditions, please contact us at:

Freshquote LLC
Email: info@freshquote.com   

Privacy Policy of Freshquote LLC

Effective Date: October 1, 2024

Freshquote LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services. By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.

  1. Information We Collect

When you use our services, we may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Insurance Information: Details about your insurance needs, such as your current insurance coverage, type of insurance sought, and relevant personal information to facilitate connecting you with licensed insurance agents.
  • Communication Data: Any communications you send to us, including emails, text messages, and calls.
  1. How We Use Your Information

The personal information we collect is used solely for the purpose of providing and improving our services. Specifically, we use your information to:

  • Connect you with licensed insurance agents who can assist with your insurance needs.
  • Provide you with relevant information about insurance products and services.
  • Send you communications related to quotes, policy information, or offers (with your consent).
  • Respond to inquiries, questions, and customer service requests.
  1. We Do Not Sell Your Information

Freshquote LLC does not and will not sell, rent, trade, or share your personal information with third parties for their marketing purposes. The information you provide is only shared with the licensed insurance agents we connect you with, and solely for the purpose of assisting you with your insurance needs.

  1. Sharing of Information

We only share your personal information in the following circumstances:

  • With Licensed Insurance Agents: We share your information with the licensed agents who are qualified to help you with your insurance inquiries. These agents are not employees of Freshquote LLC and are responsible for adhering to their own privacy practices.
  • For Legal Reasons: We may disclose your personal information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government investigation.
  1. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights and Choices

You have the right to:

  • Access and Correct Your Information: You may request to review, update, or correct the personal information we hold about you at any time.
  • Opt-Out of Communications: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by replying "STOP" to text messages.
  • Request Deletion: You may request that we delete your personal information, subject to certain legal obligations we may have to retain data.
  1. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that help us understand user activity. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, though this may affect your ability to use certain features of our website.

  1. Children’s Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from individuals under the age of 18. If we discover that we have collected personal information from a child without appropriate parental consent, we will delete that information as quickly as possible.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Freshquote LLC
Email: info@freshquote.com